Bank of the West

Reviews

• ★ ★ ★ ★ ★
  Linda the branch manager and Javier the Customer Support Manager are the BEST!! I've never had such good customer service nor have I ever been treated with such respect and kindness. I can't imagine doing business with any bank but BOW.
  By A Google User, January 11, 2018
• ★ ☆ ☆ ☆ ☆
  The most frustrating and disorganized Back-Office I have ever experienced in a consumer bank. The left hand simply does not know what the right hand is doing. Employees of the bank don't understand the function of the business units they transfer you to over the phone and you spend countless hours trying to get simple things accomplished that should take mere minutes. Just got transferred by my branch and was told to press the number corresponding to "Online Banking." After being transfered... there was no prompt for "Online Banking" at all. The prompt asked me to "Enter the code of the day." What "code of the day." I was never given nor made aware of any "code of the day." Why is doing business with this bank so damn frustrating?
  By N7ST, April 07, 2017

Photos